Privacy Policy – XCEL Corp

Our Privacy Policy

XCEL Corp is a global IT software development company, committed to providing detailed information about our services and products to clients worldwide through this website. We have established this Privacy Policy to demonstrate our commitment to protecting your privacy. By accessing, browsing, or using this site, www.xcelcorp.com, or any other affiliated sites, pages, or blogs owned by XCEL Corp, you acknowledge that you have read and fully understand the Privacy Policy outlined below. If you do not agree to this Privacy Policy, please refrain from accessing or using our services.

Usage of Terms

XCEL Corp is committed to safeguarding your privacy and welcomes all visitors to its website. In this Privacy Policy, terms such as “Us,” “We,” and “Our” refer to XCEL Corp, while terms like “You” and “Your” refer to you as an individual user. Please review this Privacy Policy carefully before submitting any information to us. By accessing and using our sites and services, you acknowledge and accept the practices described in this policy.

This Privacy Policy covers

Information We Collect About You
IP Address and Cookies
Storage of Your Personal Data
Use of Collected Information
Disclosure of Personal Data
Updating or Correcting Your Personal Information
Account Cancellation and Data Deletion
Your Rights
Data Security
Changes to Our Privacy Policy
Mobile Analytics
Social Media Features
Contact Information and Opt-Out Options

Information We Collect About You

Types of Information Collected

To provide visitors with our services, we collect specific information from both software vendors and buyers, particularly during registration or when submitting reviews. This information may include your first and last name, job title, phone number, postal and email addresses, billing information, and social media profile details (including photo). We store and share this information within our Sites and Affiliates across the Gartner organization.

Legitimate Purpose

We collect this information to support our legitimate business interests, which include: (i) operating our programs; (ii) fulfilling your requests; (iii) administering services on behalf of our software vendors under contract; and (iv) responding to your questions, concerns, or customer service inquiries. We retain this information only as long as necessary for the purposes for which it was collected.

Social Media

If you connect to our Sites via third-party social media platforms like LinkedIn, we may receive information from your social media account as described below. While providing this information is optional, certain details are necessary to enjoy the full benefits of being a registered user. If you log in through your social media account, we may receive: Your profile information, which we will use to populate your profile on our Sites, including your name, job title, company name, profile photo, industry, and company size. You may request that this information not be publicly displayed. Access to your network to show reviews written by your connections. (Note: We do not access your connections' contact information or send messages to your connections.)

IP Address and Cookies

We may collect certain data about your computer, such as your IP address, operating system, and browser type, where accessible, for system management and to compile reports on collective information. This data is statistical in nature, reflecting our users' browsing behaviors and patterns, and does not identify any individual. Additionally, we may gather information on your general internet usage through the use of cookies, small data files stored on your computer’s hard drive. Cookies help us enhance our site and provide a more personalized experience. They allow us to (a) estimate our audience size and usage patterns, (b) store information about your preferences to tailor our site to your interests, (c) speed up your searches, and (d) recognize you when you return to our site. You have the option to decline cookies by adjusting your browser settings to block them.

Storage of Your Personal Data

The data we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or our suppliers. Such staff, who may be part of our subsidiary companies, may assist with tasks including fulfilling your orders or providing support services. By submitting your personal data, you consent to this transfer, storage, and processing. XCEL Corp will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to us is stored on secure servers. Please note that while we make every effort to protect your personal data, the transmission of information over the internet is not completely secure, and we cannot guarantee the security of data transmitted to our site. Any transmission is at your own risk. Once we receive your information, we employ strict procedures and security measures to help prevent unauthorized access.

Use of Collected Information

We use the information we hold about you for the following purposes:

To ensure that content from our Services is presented in the most effective way for you and your device.
To provide information, products, or services that you request from us or that we believe may interest you, provided you have consented to be contacted for such purposes.
To fulfill our contractual obligations, including billing and collection, related to any agreements between you and us.
If you pay for Services using a credit card, to transmit your credit card data to the relevant credit card company and/or payment processing provider.
To enable you to participate in interactive features of our Services at your request.
To notify you about changes to our Services.
In any other way as described when you provide the information.

How We Communicate with You

We will reach out by the method you have agreed to, which may include email and/or telephone. If you prefer not to receive communications in this way, you may: 1) select the appropriate option on the data collection form; 2) unsubscribe from our electronic communications through the method provided in each message; or 3) contact us directly using the details provided below.

Disclosure of Personal Data

We may share your personal information with any member of our corporate group, including subsidiaries as defined under Section 1159 of the UK Companies Act 2006. Additionally, we may disclose your personal information to third parties in the following circumstances:

(a) In the event of a sale or purchase of any business or assets, we may disclose your personal data to the prospective buyer or seller of such business or assets.

(b) If we are required to disclose or share your personal data to comply with a legal obligation, or to enforce our website’s Terms and Conditions and subscription services; or to protect the rights, property, or safety of XCEL Corp, our customers, or others. This may involve exchanging information with other companies and organizations for purposes of fraud prevention and credit risk reduction.

Updating or Correcting Your Personal Information

You may update your Personally Identifiable Information (PII) by logging into ‘My Account’ on our website and following the posted instructions. Additionally, you can access, request deletion, and correct your personal information and privacy preferences by contacting us via our website’s Live Chat or by emailing us at contact@xcelcorp.com.

Please provide your name, address, and email address when reaching out. We encourage you to promptly update your information if there are any changes. You may also request that we delete or remove your account information and cease future contact. However, please note that we retain records of past transactions as long as necessary, meaning it is not possible to delete information associated with previous transactions on this website. Additionally, due to backup systems, complete removal of all data may leave some residual information.

Account Cancellation and Data Deletion

To request the deletion of any Personally Identifiable Information (PII), please send an email to contact@xcelcorp.com.

We will retain your information for as long as your account is active or as needed to provide our Services. If you wish to cancel your account or request that we discontinue using your information, please contact us at contact@xcelcorp.com. We will retain and use your information as required to meet legal obligations, resolve disputes, and enforce our agreements. Requests for data access will be addressed within 30 days.

Rewrite professionally

We do not process your personal data for marketing purposes. Our website may contain links to the websites of our partners and affiliates. If you choose to follow any of these links, please be aware that these websites operate under their own privacy policies, and we do not assume responsibility or liability for their content or practices. We encourage you to review their privacy policies before submitting any personal data.

Data Security

We are committed to ensuring the procedural and technical security of our offices and information storage facilities to prevent the loss, misuse, unauthorized access, disclosure, or modification of personal information. This includes secure disposal or destruction of personal information. To safeguard your privacy, we have implemented technologies and policies aimed at preventing unauthorized access and misuse of your data, and we will continue to update these measures as new technologies become available, as necessary.

To protect your personal information during transmission, we use Secure Socket Layer (SSL) encryption technology to ensure the secure transfer of data over the Internet to our servers.

Your account is accessible through a unique username and password that you select. This password is encrypted for added security. We recommend that you do not share your password, that you change it regularly using a combination of letters and numbers, and that you use a secure web browser. We are not liable for any activities resulting from failure to protect the confidentiality of your password and username. If you share a computer, ensure you log out of your account after use to prevent unauthorized access.

If you believe your username or password has been compromised, please contact us immediately for assistance. You can reach our support team via our website Live Chat or by emailing us at contact@xcelcorp.com.

Please note that while we make every effort to protect your Personally Identifiable Information, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. You acknowledge that: (a) there are inherent limitations to the security and privacy of the Internet that are beyond our control; (b) we cannot guarantee the security, integrity, or privacy of any information exchanged between you and us through our website, and we are not liable for any loss, misuse, disclosure, or alteration of such information; and (c) such information may be subject to interception or tampering during transmission.

In the event that we believe your Personally Identifiable Information may have been compromised, we will notify you as soon as possible. If we have your email address, we will send you a notification via email, and by using our services, you consent to this method of communication. If you would prefer an alternative notification method, please email us at contact@xcelcorp.com with your preferred contact information.

Changes to Our Privacy Policy

By using our services, you acknowledge and agree that we have the sole discretion to modify this Privacy Policy and the Terms and Conditions, with reasonable notice provided when possible and practical. Any revised version of the Privacy Policy and Terms and Conditions will take effect on the date of publication on the XCEL Corp website. It is your responsibility to stay informed about any updates to these policies.

Mobile Analytics

We utilize mobile analytics software to help us better understand the performance and functionality of our mobile application on your device. This software may collect data such as the frequency of app usage, in-app events, aggregated usage statistics, performance metrics, and the source from which the app was downloaded. Please note that the information collected through this analytics software is not linked to any Personally Identifiable Information you provide within the app.

Social Media Features

Our websites may include Social Media Features, such as the “Add This” button or other interactive mini-programs. These features may collect your IP address, details about the pages you visit on our websites, and may set cookies to ensure proper functionality. Social Media Features may be hosted by third parties or directly on our websites. Your interactions with these features are governed by the privacy policy of the respective third-party provider.

Contact Information and Opt-Out Options

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to submit requests or concerns related to our use of your information, please contact us through the website contact form, via email at contact@xcelcorp.com, or through our Live Chat.

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