Software Quality, Jit Goel, XCEL Corp Jit Goel

Quality Assurance Best Practices to Win Over your Clients and Customers


Quality assurance is the job of ensuring quality of digital products. It could be software, websites, mobile applications, and web applications. Whatever it may be, it is the job of the quality analysts to ensure that the product or solution meets acceptable quality standards. Quality analysts also help in making applications to offer a great user experience.

QA services have been on offer for a long time now and over the years, several best practices have been invented and followed to keep QA service cost low while increasing efficiency. Best practices are not a must but following established in widely approved best practices could help your organization excel in QA services.

Following best practices could help you in avoiding major mistakes in QA service. We have already discussed about the most common mistakes in QA in a previous blog here.

In this blog, we would like to explain some of the most beneficial best practices that we follow to ensure that our QA services are truly world-class.

1. Calculate the importance of Quality:

When you are developing a product, you should get everyone including, developers, designers, and stake holders to first analyze and calculate the importance of quality. This helps the designers and developers specifically to understand the application better from a business point of view. The QA team should be involved right from the start with all your teams to maintain high quality during every stage of development.

2. Let go of traditional QA roles and responsibilities:

Now with the importance of quality being understood by many, it is time to break free from the traditional roles and responsibilities of a QA analyst. It is the responsibility of the QA to listen to the customers’ review and input and also communicate those issues with the developer and the designer. With experience from repeated customer feedback, QA specialists can contribute at every stage of the development. They would give pointers about how design could make user experience better or tell the developers about an elusive bug that many developers forget to resolve.

3. Fix Bugs depending on Demand:

Prioritizing which bugs to fix first depends usually on how important that particular bug is. One way to choose which ones to fix is by taking Google’s useage analytics to pick the ones that are encountered by the majority of users first. If you follow this practice, then you would be good at resolving the most pressing issues first. But this doesn’t mean that you can ignore the ones that don’t get reported much. Because, in the end, providing users with a great user experience is the job of the QA team. When it comes to the next set of bug fixing, you can start with those that were ignored on the previous one.

4. Get a Dedicated Security Testing Team:

We do understand that many QA analyst are already knowledgeable and may be even trained in security testing but it is still necessary to get a dedicated security testing team. As many of the security issues are discovered by users, it could really chase customers away from your application. That is why a dedicated security testing team should be assembled and given information about soon to be released products for penetration testing. Starting a week before the actual release would help you to remove as many security bugs as possible before your users experience it.

5. Importance of a Regression cycle:

The regression cycle should be the gate keeping practice before any project is even a go ahead. When you run regression testing from the users’ perspective, it also becomes the process of validating the entire product. There are many different ways of doing it, one that is commonly followed is the tree method. This helps in testing every aspect of the product and to provide validation. As there is very little need for the programmer involvement at this stage, when there no bugs, then it could be passed on to the market.

There are also other tested and tried best practices that professionals at XCEL Corp follow in our Quality Assurance services. One of the common practices to get the best QA is outsourcing the job to an expert like XCEL Corp. In QA where experience is pivotal, XCEL Corp has experienced, trained, and certified Quality Analysts to ensure that your product is of top quality.

Our easy communication methods and transparent pricing has attracted hundreds of projects in the past. If you are in the need of Quality Assurance services, contact XCEL Corp today.

Author: Jit Goel ( President/CEO )

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